What things cost.

Every line is a docket line: the item, the basis it is charged on, and the figure. The call-out line in force at this moment is marked in the last column.

Every figure on this page is illustrative. Nel & Sons Plumbing is a fictional business built as a demonstration, and none of these prices has ever been charged to anyone.

Which work

Coming out

  1. Call-out, Zone AIllustrative figureR 350Applies now
  2. Call-out, Zone BIllustrative figureR 450Applies now
  3. After hours (17:00–07:00, Saturdays from 13:00, Sundays, public holidays)Illustrative figureR 550Applies now
  4. Hourly rateIllustrative figureR 520Applies now

The call-out covers coming to the address and finding the fault. The after-hours charge replaces either normal zone call-out charge; it is not added to it. Work done on the same visit is charged at the hourly rate or at the fixed price for the item, and is quoted before it starts.

Geyser work

  1. Element and thermostatIllustrative figureR 1 950Applies now
  2. Geyser replacement, 150 LIllustrative minimumfromR 14 800Applies now
  3. Drip tray and vacuum breaker, fittedIllustrative figureR 2 400Applies now

Quoted on site, and why

Ceiling repair after a burst geyser
How much board came down, and whether the cornice and the insulation above it are sound, is visible only once the water has drained.Quoted on site

Drains and leaks

  1. Drain roddingIllustrative minimumfromR 1 250Applies now
  2. CCTV drain inspectionIllustrative figureR 1 850Applies now

Quoted on site, and why

Leak detection that needs excavation
What it costs depends on what is over the pipe and how far along it the leak is. Neither is known until the line has been traced above ground.Quoted on site
Pipe re-routing
The new route, its length and whether it passes under a slab are decided on site with the homeowner. The route decides the price.Quoted on site

Paying

  • Card on site, or electronic transfer on the day.
  • For insurance work, confirm authorisation, the excess and payment arrangements with your insurer. Reimbursement depends on the policy and claim decision.
  • Nothing is taken before the work is quoted.
Section
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Scale
N.T.S.
Sheet
Docket
Issued
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Published hours. Monday to Friday: 07:00–17:00 normal rate. Saturday: 07:00–13:00 normal rate. Sunday: call-out rate, all day. Public holidays: call-out rate, all day. Any day 17:00–07:00; Saturday also 13:00–17:00: call-out rate.

Open now. Normal rate.

Normal rate now. Weekday and Saturday hours are listed below.

Open now. Office closed.

Normal rate now. See the office hours below before making an enquiry.

After-hours rate.

The sample after-hours charge applies. Published hours and rates are below.

Hours below.

We could not read the time in South Africa. The published hours are below.

EmergencySafe first steps. One action, from any state.CallDemo control · does not dial